STEP 01 — VALUE
What value does your team create?
List the distinct value streams your team delivers — for clients, the business, or other teams. Be specific; this becomes the backbone of the redesign.
| Value stream | Owner | FTE | |
|---|---|---|---|
| Invoice processing | Aisha Rahman | 0.8 FTE | |
| People support with payroll questions | Mark O'Connor | 0.3 FTE | |
| Finance control | John Smith, Aisha Rahman | 0.6 FTE | |
| Business analysis and reporting | John Smith, Lena Fischer | 1.0 FTE | |
| Annual budgeting and forecasting | John Smith, Lena Fischer | 0.6 FTE | |
Add a value stream
Owner and FTE fill in automatically once you map roles to this value stream in the next step.