TEAM SUMMARY

People: what the review adds up to

Capacity freed, AI tools and the skills to build — built from each person's plan. The page to show leadership.

Complete — all 7 people have a plan← Back to the plans

By the numbers

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Capacity freed

~1.2 FTE

of 6.5 FTE (18%) · 7 of 7 roles scored

Reinvested in

Complex case review and policy design · Casework depth and onboarding quality · Coaching the leadership team · +4 more

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AI tools

4 of 7 use one

In use today: Gemini ×2, ChatGPT ×1, Claude ×1

Adoption gap: 2 people

More than half of their work could be automated or augmented, and they use no AI tool yet.

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Skills to build

14 skills

across 7 people

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